#042
Caught between the boss and the contractor, taking pressure from both sides. Three months later, approval speed increased by 30%.
夹在老板和乙方之间两头受气。三个月后，审批快了30%。
一位国企甲方的高级项目经理来找我。聊了俩小时。
她说：“老板从来不直接跟乙方沟通，全是我们在中间传话。项目报上去就没下文，夹在中间，两头不是人。”
“现在是单向指令，”我说，“你传给老板，老板批了再传回来。怎么让它更有效？”
她愣了一下：“单向……我没想过。”
沉默了三分钟。
然后说：“我需要两样东西。第一，跟老板对齐一个深度清单 – 他的决策逻辑卡在哪，我提前知道。第二，跟设计师从博弈变共生，一起把审批拿下来，三赢！”
“怎么想到的？”
“你说了‘单向’之后我才发现，我以前只顾讨好老板，跟设计师就是无休止的改。”
后来她真去做了。三个月后，审批快了30%。这套做法，慢慢成了他们部门的系统。
“以前我传话，”她说，“现在我搭桥。”
如果你也夹在中间两头受气。与我联系。一起找到问题的根。你的时间与精力，应该花在高回报的目标上。
(案例已脱敏，经本人同意分享)
徐敏聪
成果教练 ｜为赢而练
我帮创始人及CEO先赢，再长。
A senior project manager from a state-owned enterprise came to see me. We talked for two hours.
She said, “My boss never communicates directly with the contractor. Everything goes through us. Projects get submitted and then go silent. I’m stuck in the middle, getting blamed by both sides.”
“Now it’s a one-way instruction,” I said. “You pass it to the boss, he approves it, and it comes back. How can we make this more effective?”
She paused for a moment, then said, “One-way… I never thought of it that way.”
After three minutes of silence, she continued, “I need two things. First, align with my boss on a detailed checklist - so I know where his decision logic gets stuck in advance. Second, shift from a game of tug-of-war with the designers to a symbiotic relationship, so we can get approvals together - a true win-win-win.”
“How did you come up with that?”
“After you said ‘one-way,’ I realized I used to only focus on pleasing the boss, while my relationship with the designers was just endless revisions.”
She actually went ahead and implemented it. Three months later, approval speed had increased by 30%. This approach gradually became a system within her department.
“I used to be a messenger,” she said. “Now, I’m a bridge.”
If you also feel stuck in the middle, constantly taking pressure from both sides, feel free to reach out. Let’s find the root cause together. Your time and energy deserve to be spent on high-return goals.
(Case desensitized and shared with the client’s consent)
David Tsui
Result Coach | Coached To WIN
Helping founders and CEOs WIN, then GROW
