#065
Three team-building retreats, five rounds of KPI adjustments, two batches of new hires. He said, "The problem is still there."
团建搞了三次，KPI调了五轮，人换了两批。他说：“问题还在。”
一位老板来找我。聊了一个小时。
他说：“团建搞了三次，大家关系是好了。KPI调了五轮，目标也定了。人换了两批，能走的都走了。钱没少花，累没少受。但项目还是卡，业绩还是不动。”
他顿了一下，说：“我是不是该把我也换了？”
我问他：“你试了这么多办法，有没有一个办法是 - 停下来，问问团队：‘你们觉得问题到底出在哪？’”
他愣住了。
“没有。我从来没问过。”
我说：“你猜，他们敢不敢主动跟你说？”
他沉默了很久。
那天我们没再聊KPI，没再聊团建，没再聊换人。我们只聊了一件事：为什么没人敢跟他说真话。
他说：“我以为问题在方法。现在我知道了，问题在 - 他们不敢开口，我不敢听。”
如果你也试了各种办法，团建、调薪、换人，问题还在 ，与我联系。一起找到问题的根。你的时间与精力，应该花在高回报的目标上。
(案例已脱敏，经本人同意分享)
徐敏聪
商业教练 ｜为赢而练
我帮创始人及CEO先赢，再长。
A business owner came to see me. We talked for an hour.
He said: "Three team-building retreats, relationships improved. Five rounds of KPI adjustments; goals were set. Two batches of new hires; everyone who could leave, left. Money wasn't spared, exhaustion wasn't spared. But the project is still stuck. Performance still isn't moving."
He paused, then said: "Should I replace myself too?"
I asked him: "You've tried so many solutions. Was there ever one where you stopped and asked your team: 'Where do you think the real problem is?'"
He froze.
"No. I've never asked."
I said: "Guess, would they dare tell you on their own?"
He went silent for a long time.
That day, we didn't talk about KPIs, team building, or replacing people. We talked about one thing: why no one dares to tell him the truth.
He said: "I thought the problem was the method. Now I know, the problem is that they don't dare speak, and I don't dare listen."
If you've also tried everything - team building, salary adjustments, replacing people - and the problem is still there, reach out. Let's find the root cause together. Your time and energy belong on high-return goals.
(Case study anonymized and shared with consent)
David Tsui
Business Coach | Coached To WIN
Helping founders and CEOs WIN, then GROW
